Terms of service

TERMS OF SERVICE

Last Updated: 29 August 2026

Welcome to Lifencure.

These Terms of Service (“Terms”) govern your access to and use of the website and online store operated by Rarelane Reserve Pvt. Ltd., operating under the brand name Lifencure (“Lifencure”, “we”, “us”, or “our”).

Our website, online store, products, services, content, features, tools, and related functionality are collectively referred to as the “Services”.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.

By accessing, browsing, using our website, or placing an order through our Services, you agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree with these Terms, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority applicable in your jurisdiction or that you are using the Services with the consent and supervision of a parent or legal guardian where required by law.

You may be required to provide accurate, current, and complete information when creating an account or placing an order, including your name, billing information, shipping address, contact details, and payment information.

You are responsible for ensuring that the information provided by you is accurate and up to date.

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities carried out through your account.

Accounts may not be transferred, sold, or assigned to another person without our prior written consent.

SECTION 2 – PRODUCTS AND PRODUCT REPRESENTATION

We make reasonable efforts to ensure that product descriptions, images, ingredients, specifications, pricing, and other product information displayed on our website are accurate and up to date.

However, colours and appearance of products or packaging may vary slightly depending on your device, screen settings, lighting conditions, manufacturing batches, or packaging updates.

Product images displayed on the website are for representation purposes and may not always exactly match the product received.

Product descriptions, specifications, pricing, availability, packaging, and other product information are subject to change without prior notice.

We reserve the right to discontinue products or limit quantities available for purchase at our discretion.

Where applicable, product information, ingredients, nutritional information, net quantity, manufacturing details, expiry or best-before information, and other mandatory declarations will be provided on the product packaging or product page in accordance with applicable law.

SECTION 3 – ORDERS AND ACCEPTANCE

Placing an order through our website constitutes an offer by you to purchase the products selected by you.

Receipt of an order does not automatically constitute acceptance of that order.

We reserve the right to accept, reject, cancel, or limit any order at our discretion, including where:

product availability is incorrect;
pricing or product information contains an error;
payment cannot be successfully processed;
we reasonably suspect fraudulent or unauthorized activity;
the order appears to be placed for unauthorized resale or commercial distribution; or
circumstances beyond our reasonable control prevent us from fulfilling the order.

An order will be considered accepted once payment has been successfully processed and/or an order confirmation has been issued by us, subject to these Terms and applicable law.

Once an order has been accepted and processed, it may not be cancelled except in accordance with our Cancellation, Return & Refund Policy or where cancellation is required or permitted under applicable law.

Purchases made through our website are intended primarily for personal or household use and are not intended for unauthorized resale, redistribution, or export.

SECTION 4 – PRICING, TAXES AND BILLING

All product prices displayed on our website are subject to change without prior notice.

The price applicable to your purchase will generally be the price displayed at the time your order is placed, subject to correction of any genuine pricing or technical error.

Unless otherwise stated, applicable taxes, shipping charges, delivery charges, or other charges will be displayed during the checkout process or otherwise communicated before order confirmation.

You agree to provide accurate and valid payment and billing information.

By submitting payment information, you authorize us and our authorized payment service providers to process the applicable transaction amount, including applicable taxes and delivery charges.

If a payment is declined, reversed, or otherwise unsuccessful, we may suspend or cancel the relevant order.

SECTION 5 – SHIPPING AND DELIVERY

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery timelines displayed on our website or communicated to you.

Delivery timelines are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may be delayed due to circumstances beyond our reasonable control, including courier delays, weather conditions, natural disasters, strikes, transportation disruptions, government restrictions, remote or restricted delivery locations, incorrect address information, or other unforeseen circumstances.

You are responsible for providing a complete and accurate delivery address and contact information.

If an order cannot be delivered because of an incorrect address, refusal to accept delivery, repeated failed delivery attempts, or other circumstances attributable to the customer, additional shipping or re-delivery charges may apply where permitted.

If an order is lost, damaged, or materially affected during transit, we will make reasonable efforts to assist you and resolve the issue in accordance with our Shipping Policy, Return & Refund Policy, and applicable law.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through the Services, including but not limited to:

trademarks;
brand names;
logos;
product names;
photographs;
product packaging designs;
graphics;
illustrations;
videos;
text;
website layouts;
designs;
icons; and
other materials

is owned by or licensed to Rarelane Reserve Pvt. Ltd. / Lifencure and is protected by applicable intellectual property laws.

You may access and use the website for personal and lawful purposes only.

You may not reproduce, copy, modify, distribute, publish, transmit, sell, license, create derivative works from, or commercially exploit any part of the Services or its content without our prior written permission.

Unauthorized use of our intellectual property may result in legal action.

SECTION 7 – THIRD-PARTY SERVICES AND LINKS

Our Services may contain links to third-party websites or may use third-party services, applications, payment providers, delivery partners, analytics providers, or other external tools.

These third-party services are provided independently and may be subject to their own terms and privacy policies.

We do not control or guarantee the availability, accuracy, security, or practices of third-party websites or services.

Your use of third-party services is subject to the applicable terms and policies of those third parties.

SECTION 8 – SHOPIFY

Our online store is hosted on Shopify, which provides the e-commerce platform through which we offer our products and Services.

However, your purchase of products through our website is a transaction between you and Rarelane Reserve Pvt. Ltd., operating under the brand name Lifencure.

Shopify provides the underlying e-commerce technology and is not the seller of our products.

To the maximum extent permitted by applicable law, Shopify is not responsible for the products, fulfilment, delivery, returns, refunds, or disputes arising directly between you and Lifencure.

SECTION 9 – CUSTOMER FEEDBACK AND SUBMISSIONS

If you submit reviews, feedback, suggestions, comments, photographs, testimonials, or other content to us (“Submissions”), you grant us a non-exclusive, royalty-free, worldwide right to use, reproduce, publish, display, modify, adapt, and distribute such Submissions for legitimate business purposes, including product improvement, customer service, marketing, advertising, and promotional activities.

You confirm that your Submissions:

are accurate to the best of your knowledge;
do not violate any applicable law;
do not infringe the intellectual property, privacy, or other rights of any third party; and
do not contain unlawful, abusive, defamatory, fraudulent, or harmful material.

We reserve the right to remove or refuse any Submission that we consider inappropriate or inconsistent with these Terms.

SECTION 10 – ERRORS, INACCURACIES AND CORRECTIONS

From time to time, our website may contain typographical errors, inaccuracies, omissions, or incorrect information relating to product descriptions, pricing, promotions, availability, shipping charges, or other information.

We reserve the right to correct such errors, inaccuracies, or omissions and to update information at any time without prior notice.

Where an error materially affects an order, we may contact you and provide the option to confirm the corrected terms or cancel the affected order and receive an applicable refund.

SECTION 11 – PROHIBITED USE

You agree not to use our Services:

for any unlawful or fraudulent purpose;
to violate any applicable law or regulation;
to infringe our intellectual property rights or the rights of others;
to interfere with the security or operation of our website;
to transmit viruses, malware, or other harmful code;
to attempt unauthorized access to our systems or accounts;
to collect or misuse personal information belonging to other users;
to place fraudulent or unauthorized orders;
to impersonate another person or entity; or
to otherwise misuse the Services.

We reserve the right to suspend or terminate access to the Services where we reasonably believe these Terms have been violated.

SECTION 12 – SUSPENSION AND TERMINATION

We may suspend, restrict, or terminate your access to the Services if you violate these Terms, engage in fraudulent or unlawful activity, misuse our website, or otherwise create a risk to our business, customers, systems, or third parties.

Termination or suspension will not affect any rights or obligations that accrued before termination.

Provisions relating to intellectual property, liability, indemnification, governing law, and other provisions that by their nature should survive termination will continue to apply.

SECTION 13 – DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that the website or Services will always be uninterrupted, error-free, secure, or available at all times.

Product information is provided in good faith and we make reasonable efforts to ensure its accuracy.

Nothing in these Terms is intended to exclude, restrict, or limit any warranty, right, remedy, or consumer protection that cannot lawfully be excluded or limited under applicable law.

SECTION 14 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Rarelane Reserve Pvt. Ltd. / Lifencure shall not be liable for indirect, incidental, special, punitive, or consequential losses arising from or relating to your use of the Services or purchase of products.

This may include, to the extent permitted by law, loss of profits, loss of business, loss of data, or other indirect losses.

Our liability in relation to a particular order or product shall, to the maximum extent permitted by applicable law, be limited to the amount actually paid by you for the affected product or order.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

SECTION 15 – INDEMNIFICATION

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Rarelane Reserve Pvt. Ltd., Lifencure, and their respective directors, officers, employees, representatives, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

your breach of these Terms;
your unlawful or unauthorized use of the Services;
your violation of applicable law; or
your infringement of the rights of any third party.

This indemnification obligation will apply only to the extent permitted by applicable law.

SECTION 16 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable by a competent authority or court, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

SECTION 17 – GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India.

Subject to applicable law, disputes arising from or relating to these Terms or your use of the Services shall be subject to the jurisdiction of the competent courts in Delhi, India.

Nothing in this section is intended to deprive consumers of any mandatory rights or remedies available to them under applicable law.

SECTION 18 – CHANGES TO THESE TERMS

We may update or modify these Terms from time to time by publishing a revised version on our website.

The updated Terms will become effective from the date stated as the “Last Updated” date, unless otherwise specified.

Your continued use of the Services after updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

SECTION 19 – CONTACT INFORMATION

For questions, concerns, or requests regarding these Terms, please contact us at:

Rarelane Reserve Pvt. Ltd.
Operating under the brand name Lifencure

Address:
A-123, Sector-69, Transport Nagar,
Noida, Uttar Pradesh – 201301, India

Email:
help@lifencure.com